FREE 5-MINUTE ASSESSMENT

Where Does Your
Operation Stand Today?

5 questions, real diagnostic. Identify your Operational Maturity Level dengan personalized recommendations dan phased roadmap dari 18 tahun praktisi multi-outlet.

5 min Free & anonymous 4 levels diagnostic Personalized roadmap
THE 4 MATURITY LEVELS
From Reactive to Optimized
Every multi-outlet operation sits di salah satu dari 4 maturity levels:
LEVEL 01
Reactive
Firefighting mode. Issues found by customers.
LEVEL 02
Aware
Some visibility. Decisions still slow.
LEVEL 03
Proactive
Real-time visibility. Issues prevented.
LEVEL 04
Optimized
Continuous evolution. Compounding gains.
THE ASSESSMENT

5 Questions to Identify Your Maturity Level

Answer honestly — assessment paling accurate saat brutal honest. Tidak ada "wrong" answers, hanya different starting points.

PROGRESS
0 / 5
01
Bagaimana cara owner/management mengetahui sales setiap outlet?
Laporan manual dari manager outlet, biasanya 1-2 hari setelah closing
1 PT
Daily report dari sistem POS, di-share pagi hari berikutnya
2 PTS
Dashboard real-time, accessible kapan saja
3 PTS
Real-time dashboard + automated alerts untuk anomalies
4 PTS
02
Saat POS down di outlet, berapa typical response time vendor IT Anda?
4+ jam atau no clear SLA
1 PT
2-4 jam, "best effort" basis
2 PTS
< 1 jam written SLA
3 PTS
< 30 menit + redundant POS untuk continue operasional
4 PTS
03
Berapa lama untuk reconcile inventory vs POS data?
Monthly stock opname, often discrepancies tidak ter-trace
1 PT
Weekly reconciliation, manual process
2 PTS
Daily automatic sync, discrepancies flagged
3 PTS
Continuous real-time, anomalies routed otomatis ke responsible party
4 PTS
04
Bagaimana strategic decision dibuat di operasional Anda?
Mostly gut feel, kadang ditambah data yang available
1 PT
Weekly reports digunakan untuk weekly decisions
2 PTS
Real-time data accessible saat decision dibuat
3 PTS
Data-driven culture dengan A/B testing pada subset outlet
4 PTS
05
Bagaimana IT incidents tracked dan resolved?
Ad-hoc WhatsApp/phone, tidak ada systematic tracking
1 PT
Spreadsheet log, manual update
2 PTS
Ticketing system dengan SLA tracking dan ownership
3 PTS
Automated incident detection + pattern analysis untuk preventive action
4 PTS
Answer all 5 questions to see your personalized result
YOUR MATURITY LEVEL
LEVEL 01 / 04
Reactive
Score: 5 / 20
Your operations are in firefighting mode...

What This Means

TYPICAL PATTERN AT THIS LEVEL
...

Recommended Next Steps

Want a personalized phased roadmap ke next maturity level? Free 30-minute Operational Audit akan walk Anda through priorities spesifik untuk konteks bisnis Anda.

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